Introduction
Warranty Policies
We believe high-quality furniture goes beyond beauty. Better furniture is built to be durable, with materials that are friendly to our interior environments. Better furniture is built to be repairable, allowing it to continue to collect shared memories as the years go by. Our commitment to thoughtful design and manufacturing means that we build products with these values in mind. We stand behind our products, and we appreciate your support of small businesses and products made in the USA.
Our warranty policies are intended to protect your investment and offer peace of mind on Genuine JOHI products purchased directly from JOHI. If you are dissatisfied with an order, discover a fabrication defect, or receive a damaged product, please read through the following terms and contact us. Time is often of the essence with regards to shipping and receiving issues, so it always helps to notify us of any concerns as soon as possible.
Warranty Downloads
2024
JOHI Products - Hardwood Furniture Collection
5 Year Residential Warranty Policy, applicable to our standard products in JOHI furniture collections
At JOHI, we take pride in our craftsmanship and are committed to customer satisfaction. We strive to ensure that our products enhance your living space and provide lasting value.
For any questions or to initiate a warranty claim, please contact our customer service team.