FAQs - General
Do You Really Make Your Products?
This is hands down our most asked question - and YES, it's true, we do! Our studio floor is a fully functioning wood workshop. Upstairs, you'll find our design office, where we also fulfill orders.
We do source certain components from qualified vendors, such as LED electronics, furniture hardware, paints, and finishes.
All in all, we're always working with raw materials and components to create the final products that you see.
In Which Design Areas Do You Consult?
We take on a limited number of creative design consultation projects each year. These include personal, small business, large commercial, and nonprofit endeavors.
• Product Design: Physical Products, Digital Interfaces
• Industrial Design: Physical Product to Manufacturing
• Residential Interior Design: Space Planning, Mood Boards/Styling Recommendations
• Design Research: Sustainability, Market Direction, Product Materials, Future of Interiors
• Creative Strategy: Defining Goals & Constraints, Thematic Exploration, Visual Direction, Messaging
What is Your Return Policy?
A number of our products are eligible for our 14-day Returns & Refunds Policy. Please review the details here and look to individual listings for product eligibility.
FAQs - Furniture
How Can I See Your Furniture in Person?
We carry limited show pieces in stock at our studio and with select partners only.
Please reach out by call, text, or email to inquire about specific pieces or to see examples of our finish quality.
Can I Order Material Samples?
We do offer material samples for a $10 - $30 fee, dependent on your needs. Please get in touch with a detailed message to request samples.
Do You Design & Build Custom Furniture?
We take on a limited number of custom furniture projects each year. We welcome inspiration. However, please do not ask us to duplicate another designer's piece.
Due to the hands-on nature of custom projects, Custom Furniture begins with a design phase starting at $1,000. We end each design phase with a Fabrication Quote for your consideration, taking into account timeline, build techniques, materials, and overall value.